Help: Frequently asked questions

Click on the links below for answers to our most frequently asked questions.

1. Where can I download the Unsealer?
2. How can I test the Unsealer?
3. I have a firewall, do I have to allow access to any specific URLs?
4. When I install the Unsealer I get the error: Source ISRT.VerGetFileVersion ERR. Why is this?
5. I receive the error 'The SealedMedia monitoring process was not running'
6. What are the Supported PC Specifications?
7. I receive the error 'The system file is not suitable for running MS-DOS and Microsoft windows applications'
8. Which Unsealer should I have installed?
9. I receive the error 'SealedMedia Unsealer - Failed to Access...'
10. Uninstalling the Unsealer

If you can't find the answer to your question in this list, please visit our Online FAQs

If you are unable to find a solution, please enter a technical issue with our online helpdesk and we will respond as soon as possible.

Alternatively, please call: Toll–free 1–800–815–3400 Local 218–740–6477