Help

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  • If you are experiencing technical difficulties with clinical content please contact our helpdesk
    Mon-Fri (9.00am - 5.30pm GMT)
    email support@vetstream.com with details
    or
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    If our operators are busy or out of hours then please leave a message with details of your issue and we will get back to you as soon as possible.
  • What do I need to access clinical content on my computer?
  • Clinical content can be accessed via PC, Apple Macintosh or mobile device running any of the major browsers including Internet Explorer, Firefox, Safari or Opera. Currently there are some known issues displaying images within the Chrome browser.
How do I understand article naming conventions

When searching for an article via the categories pages, the convention may divide the title of a topic into 2 parts according to the following rules:

  • Body system: condition
  • Body system: technique
  • Technique: topic
  • Condition: type/topic
  • Laboratory medicine: topic

e.g. if you are searching for 'cholangiohepatitis' in the Gastrohepatology category, you will need to select the Hepatology tab and look under 'Liver' (see below).

You can also find content by typing the appropriate keyword into the Search box at the top of the screen.
If you can't find a particular topic in the Browse area, it is always worth considering whether it could have been classified under a particular body system/technique/condition/laboratory medicine type.
Using this standard naming convention allows grouping of related components within a Category, e.g. all the 'Hepatology' components are grouped together within Gastrohepatology.

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  • Vetstart

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  • How do I contact support?
  • If you are experiencing technical difficulties with VetMed Resource please contact support@cabi.org with details or telephone +44 (0)1491 829400 during UK office hours